This hosted IVR eliminates all of the costs (both time and money!) associated with purchasing and maintaining an in-house IVR solution. Plus, while most on-site interactive voice response systems are based on outdated technology, redCloudâ€™s state-of-the-art IVR system:
- Scalable system â€“ That can also handle sudden volume surges.
- Timed greetings & menus â€“ Providing the response flexibility you need
- Inbound and outbound survey capabilities â€“ Including the ability to automatically call clinical trial participants who have not called in by a certain time of day.
- Automated transcriptions â€“ That decrease costs and increase accuracy. Click here to learn more.
- World Class Text to Speech and Voice Recognition
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